tag:blogger.com,1999:blog-14639084447791774.post5134066461299902663..comments2023-03-25T08:04:56.910-04:00Comments on Train Stopping: Where's my Wage Works October Pass?Train Riderhttp://www.blogger.com/profile/13770262736281370513noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-14639084447791774.post-78972904497221076992010-03-04T21:53:49.241-05:002010-03-04T21:53:49.241-05:00The health side is no better than the transportati...The health side is no better than the transportation side. Take the worst of banking, join it to the worst of insurance and for good measure through in the worst of government bureaucracy, stir lightly and you will have WageWorks. I think WageTheft would be a more accurate name.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14639084447791774.post-53783560993578348832009-02-10T14:01:00.000-05:002009-02-10T14:01:00.000-05:00wageworks is an AWFUL company with practically no ...wageworks is an AWFUL company with practically no customer support. they contract with big corporations and have agood "selling line" but in the end all they do is try to hold your money hostage - and they do. it is a privately owned company and there is no recourse for them STEALING your money from your paycheck if you allow them to.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14639084447791774.post-45629532895656290112008-10-13T10:04:00.000-04:002008-10-13T10:04:00.000-04:00Wageworks is a terrible company, I've lost money d...Wageworks is a terrible company, I've lost money dealing with them and following their instructions for processing mistakes they have made!<BR/><BR/>You are not their customer, your company is. That's why nothing will change.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14639084447791774.post-69402818879385748482008-10-01T12:06:00.000-04:002008-10-01T12:06:00.000-04:00The company where I work has a central distributio...The company where I work has a central distribution of passes at the office, but ours were delayed until yesterday.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14639084447791774.post-23497511035668276172008-10-01T08:15:00.000-04:002008-10-01T08:15:00.000-04:00I receive my monthly pass from WageWorks as well. ...I receive my monthly pass from WageWorks as well. For the first time in 4 months I got my pass before the first of the month! It seems as though I'm the only one on my floor, though.<BR/><BR/>Their reimbursement policy is not exactly customer service oriented, in my opinion. Every time I call and ask why my pass is late, again, they give me their standard answer. They ask that you buy another monthly pass (that means I will have to spend $500 instead of the usual $250), fill out their reimbursement form and wait for a reimbursement check. The kicker is WageWorks reviews your form/case and decides whether or not to give you your money back. Also, it can take up to 6 weeks. <BR/><BR/>It's funny how WageWorks has no problem taking your money on time but they can't guarantee you will have your pass on time. Hmmm. <BR/><BR/>Good luck, and I hope you get your pass in the mail today!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14639084447791774.post-91834331538420558402008-09-30T13:13:00.000-04:002008-09-30T13:13:00.000-04:00My company also outsources to WageWorks. For regu...My company also outsources to WageWorks. For regular T passes, we get a WageWorks branded Mastercard and reload our Charlie Cards ourselves. I had an issue with my card one month and WageWorks had me pay for that month's pass out of pocket and then they reimbursed me. Not sure how things would work in your instance, but might be worth a call to WageWorks to ask them what's their policy when something like this happens so you know you'll get reimbursed if you end up paying each day until you receive the pass.Roxannehttps://www.blogger.com/profile/07154746228423476407noreply@blogger.com