I'm Ill but the P508 was On-Time Today

I've caught something that has made me sick. I had the Monday holiday and I was home sick yesterday. Fortunately, the P508 was on-time today.

But it wasn't on-time yesterday. I received the following email from an Anonymous Worcester-Framingham commuter rail rider:

In case you're not here, yup we are late once again. everyone file your on-time service claims!

Over the past weeks, more cars' electrical outlets seem to be failing. 1709 and 1711 have been the east-most car frequently on the 508 and 523 - don't try to use power there though. :-( I've been filing the gripes with regularity, and was promised 1711 would get fixed back on the 6th.

Grafton's Sir Loin's Catering Inauguration Day Treat for Commuters

Happy Inauguration Day. Regardless of your political beliefs, I hope you are amazed that the United States has this wonderful tradition of peaceful transitions.

To many people, today feels very celebratory. Grafton Station commuters were greeted with free hot chocolate handed out by Sir Loin's Catering. Thanks Jeff for this wonderful morning treat.

Even better - the P508 was on time today. We were at South Station around 8:20 am.

I heard a lot of grumbling on the train this morning about the commute yesterday morning. At least for the Worcester-Framingham line, it sounds like switching / maintenance problems caused a lot of the morning trains to be late. This article from today's Boston Globe noted that yesterday all the commuter rail lines, except for the Greenbush and the Middleborough-Lakeville lines, experienced delays ranging from 10 minutes to 40 minutes. The delays were "weather related."

Today's Patriot Ledger ran an article about how AIM Parking Management has filed a lawsuit against the MBTA's parking lot increase. So why would a parking management company care if the T raised the parking rates? Because they have more work to do, but aren't being compensated for it. How can their be more work? Because commuters are paying the increased rate either with more dollar bills or more coins AIM contends that they need more employees to process the parking fees. Also, the MBTA didn't notify AIM that the parking increase was going to go into effect until October 16th. On October 29th, the T told AIM AIM told the T "that the fee increase would essentially cause customers to deposit twice as many dollar bills and coins at the lots."

Good planning, huh?

Finally, today's Hartford Courant contained an interview with the state of Connecticut's DOT Commissioner Joseph Marie. Originally from Boston, Marie is a proponent of commuter rail systems.

MLK Day

Train Rider is off today. Since it is MLK day, the commuter rail lines are running on a Saturday regular schedule.

An article in today's Telegram & Gazette focuses on how commuter rail ridership grew in 2008. A total of 153,000 riders across all the commuter rail lines rode the rails during November 2008, a 5% increase over November 2007. Across the MBTA, November 2008 was the highest ridership month in 44 years. The T&G even worked in a local angle specific to the Worcester line:

Ridership on the Worcester line followed the upward trend, despite long and frequent delays in recent months that have commuters grumbling. On-time performance for trains on the line was around 90 percent at times last year, but fell to less than 80 percent in December — meaning one-fifth of all trains were late.

In the first two weeks of this year, 85.7 percent of trains on the Worcester line have been on time. Officials cite winter weather and various mechanical problems as the cause of delays.

The article noted that the state is blaming CSX for the delays on the Worcester line. Of the "five additional" trains added to the Worcester-Framingham line last year, the most popular "new" train is the P504. This train departs Worcester at 6:05 a.m.

The Worcester line's trains average about 18,110 riders per day.

As this blog has said, the train delays are not a laughing matter. The article closed with some first-hand passenger accounts:
People are taking the trains, but they’re not always happy about it. Some split their weeks, driving a couple of days a week, chancing it with the trains the other days.

Pamela J. Garron, who lives in Uxbridge and commutes from Franklin, says her employer started docking time from her workday when she arrived late because of train delays. The wife and mother of four was recently laid off and believes her frequent late arrivals are one reason why.

A Worcester commuter, Thomas J. Corrigan, said the new 4:45 a.m. train to Boston has many delays and sometimes doesn’t arrive, so the 5:40 a.m. train, which is supposed to be an express, is changed to a local train, which stops at every station, delaying passengers who weren’t planning for the extra 20 or so minutes on their commute.

It is unfortunate that express trains commencing in Worcester get turned into local trains when things aren't running on time.

It was -4F on My Drive to the Grafton Station

It is frosty in the burbs today. My car, which I keep parked in my garage each night, was -4F this morning according to its external thermometer. It is definitely "warmer" here in Boston, maybe 14 or 15 degrees. Since it isn't too windy today, it feels warmer in Boston than it did earlier this week.

The P508 was late on its arrival to South Station today. We sat outside at Back Bay for what felt like eons and ending up arriving about 20 minutes after the schedule time. I guess it could be worse - it seems like other Worcester line trains haven't been running as well this week.

Spurn on by the new MBCR newsletter, Commute-a-holic sent the MBCR a suggestion. How about printing the on-time performance rates in the MBCR mouthpiece, um newsletter?

This is what the MBCR had to say about Commute's suggestion:

I have just read your email regarding your concern about the commuter rail's on-time performance.

I appreciate that you sent me this concern and your suggestions for the newsletter. We post the on-time performance for each line at the appropriate main stations. The posters are put up at North, South and Back Bay station each month and they display the on-time performance for each line.

Thank you for writing to me with your concern, I hope this information was helpful.

South Station commuters - I don't know about you, but I really don't think the on-time performance posters are located in a "prominent" spot. They're buried in the back of the station.

Train Rider is Back

Hello Train Riders!

My apologies for being offline for a few days. I had to drive to work on Friday, which proved to be fortuitous as I ended up going home early because I was sick. You will never believe this - I got sick from the E. coli bacteria in my town's water. It sure wasn't a fun way to spend the weekend.

Due to some post-work commitments, I also drove in this morning. Just think - supposedly by Friday we'll think that today's balmy temps are like a heat wave.

I did take the P508 to work yesterday. The train was on time - we arrived at South Station around 8:21 a.m. I noticed last night that the old train signs in South Station are gone. I wonder if anyone ever bought them on eBay? The new board with departure times is in its place. I'll miss the sound of the time changing - there is something very nostalgic about the clicking noise.

Commute-a-holic has been tied up with projects at work and thus unable to post articles. Here are some of the transportation related things in the news:

Before I get into the news round-up, can I just say that I'm thrilled that Jim Rice has been elected to the Baseball Hall of Fame. Woo-hoo!!

Two articles in today's Boston Metro: one about the continued increase in T ridership and the other about how parking revenue is up, even though the number of cars parked is down. AJ's comment about parking from last Friday was very observant. Here's a snippet of it:

Speaking only for the Grafton lot, the parking fare increase has definitely effected the amount of people who park their cars in the lot. Not necessarily ridership, but people who use the lot.

Almost three years ago, I regularly parked in the 2nd isle for the P508 train. As winter takes away a good number of spots, I move back to the 4th isle. This past spring, as gas prices rose, my regular spot stayed in the 4th isle. The summer saw a move back to the 6th. This was unprecedented! The week that parking fares rose, I was back to the 2nd isle. After that, I could actually find spots in the 1st isle as well.

AJ also explained why he is now not parking at the Grafton lot.

Progressive Railroading also reported on the T's increase in riders.

Today's Boston Herald reported that the Governor is serious about gas hikes as an alternative to Mass Pike toll hikes. Stop the Pike Hike is still actively campaigning and protesting toll hikes.

A press release posted on Saturday to TradingMarkets.com focuses on tonight's meeting to discuss environmental issues related to a project on the Fitchburg commuter rail line.

According to Sunday's Boston Globe, the Worcester line is not the only commuter rail line that has massive delays. The Fairmont line is also plagued by issues. Sunday's "Starts and Stops" column also reported on the Green Line extension, how much revenue the T is losing because the Pats didn't make it to post-season play, and that the Pike is now going to keep the West Newton entrance open (instead of closing it to test the traffic flow). Finally, there was an article about how the Pike may need to repay UBS $400 million due to a risky investment that went south.

Friday afternoon's Worcester line commuter rail delays were due, unfortunately, to a death on the tracks.

Goodbye Holidays, Hello Delays

The holidays are over. Everyone is returning to reality today. I took a few days off before and after the New Year, so this is my first commute of 2009.

So what was the first Monday commute of 2009 like? For a lot of folks, it wasn't that great. On the Worcester line the P502, P504 and P506 were all running at least 15 to 30 minutes late, according to T Alerts and news reports. The P508 arrived on time to Grafton, but it was slow going most of the way into Boston. We got to South Station at 8:48 a.m., about 25 minutes late.

I've also heard that the outbound trains on the Worcester line were also delayed.

Another thing made this morning's commute not so great. The parking lots were super icy. I saw a handful of people slip and fall in the Grafton lot today. Not good, not good at all.

I'm sort of dreading Wednesday morning. Supposedly we're going to have a snow/ice storm. This should make the commute extra fun.

The MBTA/MBCR wasn't really in the news the last few days of 2008/first few days of 2009.

The Blue Mass Group blog published an interview with Governor Deval Patrick on his selection of James Aloisi as the state's Secretary of Transportation.

Bostonist ran a cute column on being nice while riding on the MBTA. Anything "manners" related always reminds me of Muni Manners.

Yesterday's Boston Sunday Globe "Starts & Stops" column focused on where MBTA buses drop off passengers. The column also noted that the new Secretary of Transportation, James Aloisi, is a few weeks away from officially starting his new role. The Mass Pike is going to run an experiment from January 12th through January 23rd. During this time, eastbound passengers will not be able to use Exit 16 in West Newton to get onto the Pike. Pike engineers believe that people using this exit are causing traffic backups. Exit 16 is one of the free access points onto the Pike.

According to the Globe, street entertainers are having a tougher time earning a living. Many of these entertainers are posted throughout the MBTA's subway system.

Yesterday's Globe also ran an article about Massport. Mass Pike critics are not thrilled with the prospect of Massport taking over the Pike in downtown Boston.

On the Pike front, the Stop the Pike Hike group currently has more than 8,300 members. They are about 1,700 members away from their goal of signing up 10,000 concerned commuters. The final public hearing about the Pike's toll hike is this Wednesday, January 7th in Worcester. If you're interested in attending, the meeting is at 6:30 p.m. at Worcester City Hall, which is located at 455 Main Street in downtown Worcester. The Stop the Pike Hike group believes that the final toll vote will take place on either January 15th or January 22nd.

Finally, I have heard that state employees who had a state vehicle that they could take home needed to turn in this vehicle on January 1, 2009. I believe the only exceptions to the rule are those in law enforcement. I would love to know if the 60-odd MBTA employees who have MBTA vehicles were included in this rule. Again, there is no reason why Dan Grabauskas and senior managers of the MBTA need to have a MBTA car 24/7. Does anyone know if this rule is being applied to the MBTA?

Where was the P504 Today?

Train Rider is back. I did ask Santa to make sure that the MBTA/MBCR commuter rail performs with a 95% on-time performance. That's all I wanted for Christmas. Too bad Santa didn't listen to me. Today was another fine Monday.

I had a very early meeting this morning. So, instead of taking the P508, I attempted to take the P504. Guess what - the P504, which departs Grafton at 6:19 a.m., was cancelled this morning. I have no idea why the train wasn't running - it seems par for the course on Monday's. Has the MBTA/MBCR been able to make sure the Monday morning trains on the Worcester line actually run when they are supposed to? It wasn't snowing this morning. It wasn't freezing cold. Monday's happen - so where was the train?

Based on feedback shared by one of my coworkers, I do believe the P508 ran on schedule today.

Total bummer about the Pats, huh? That's what we get for counting on the Jets. Stupid Jets. Stupid Brett Favre.

Worcester Line Holiday Schedule Update

The MBTA still has not corrected the press release about the 2008 Holiday Schedule. Fear not, Worcester-Framingham line riders, Newtonville Train Rider shared the following:

I called the "customer service" line. I was at least able to learn that the P515 will be going all the way to Worcester, and the P519 will be making the Newton and Wellesley stops.

They didn't have a list of the changes; he just had to compare the two schedules and identify the differences. There could be more than the two I listed!

I don't know if other trains are impacted, but I sure hope this information helps.

In other news, at least the team at Daily Worcesteria is trying to find out the on-time performance reports for the Worcester line. But, neither the MBTA nor the MBCR is being that helpful. Check this out:

The MBTA and train operator MBCR used to be one of the best with responding to information requests: We’d ask for on time performance numbers for the Worcester line for a certain time frame, and get a response; usually within a few hours, occasionally within a day. How times have changed. In November, we emailed Joe Pesaturo at MBTA, asking him for October data. He told us it wouldn’t be ready until December. On Monday, we emailed MBCR spokesman Scott Farmelant, who told us he was out until Wednesday. On Tuesday, Pesaturo told us to email Farmelant; when we told him Farmelant was out, he responded he had forwarded our request to the railroads operation staff. We’re still waiting on the numbers.

Governor Patrick - since you've made a lot of people unhappy with your selection of James Aloisi as the new Transportation Secretary, perhaps you can hold the MBTA/MBCR accountable with providing on-time performance results of the commuter rail lines IMMEDIATELY after the month closes, not months later. Lt. Governor Tim Murray - you seem interested in transportation - what about holding some people accountable?

Happy Holidays!!

See if You Can Locate Worcester Line MBTA Commuter Rail Holiday Schedule

Talk about a bad way to communicate. The MBTA's Holiday Schedule was released last Thursday. I have a MS in Mass Communication and I can't, for the life of me, figure out the "special" Worcester line schedule on Wednesday. Here's the lead paragraph:

The MBTA today announced its service schedule for the upcoming holiday period. To accommodate customers traveling to and from Logan Airport, Silver Line service will be enhanced on Thursday, December 18, Friday, December 19, and Monday, December 22. Logan-bound Silver Line vehicles will depart from South Station every eight (8) minutes between 10:00 a.m. and 11:00 p.m. each day. The one-way fare with a CharlieCard is just $1.70. In addition, schedule adjustments to Worcester Commuter Rail service will be made to accommodate customers departing Boston early on Wednesday, December 24.

When you go to read about the Commuter Rail, you just find this:

Commuter Rail
Commuter rail trains will operate on a normal weekday schedule.

Hmm. I wonder how many people it took to approve this press release?

If anyone has any idea what the Wednesday commuter rail schedule for the Worcester line is, please feel free to email either worctrainrider AT gmail.com or commuteaholic AT gmail.com.

Maybe the Worcester line is just the MBTA's/MBCR's "B*tch" (for lack of a better term). It was not a good morning on the Worcester line (or, really, anywhere else on the MBTA for that matter). Anonymous at 1:35 PM wrote the following in a "Reimbursement Request" about commuting on the P504 today.

Subject: I've really had it with you guys

Today's commute was a nightmare. I was willing to give you guys a little slack on account of the weather and the upcoming holidays.

However several things happened that I think were inexcusable:

• you didn't notify passengers about a 20 minute delay (to start, we ended up being almost an hour late at South Station) until the train was already ten minutes late. If we had known we could have been waiting in our cars or at home.
• when the train actually did arrive 25 minutes late it was smaller than usual - 6 singles rather than the usual 5 doubles, and because it arrived at the regularly scheduled time for the P506 that meant less equipment for twice the volume of people.
• you blame the overall problem on CSX. I'm sorry but that just doesn't fly. It doesn't explain why you sent us inadequate equipment for the P504. And with the storm over yesterday evening you had plenty of time to make sure things were ready for the Monday commute. CSX's role is irrelevant. You are responsible for our safe and reliable service.
• There was inadequate snow removal at Framingham. There was no way to get from the parking lot to the train without trudging through a foot of snow.

This all comes in the wake of major delays over the past two weeks, and a 20% back-door fare hike via the additional $2 a day on parking ostensibly to avoid having to "reduce service," though frankly this is happening anyways. Your system is broken.

You have to fix this. As fuel and environment issues are on the rise public transportation is a key issue in the coming years.

Thank you.

Meanwhile, Sarah J had this to say:

Today's commute was an absolute NIGHTMARE!!

1. Missed my usual P502 train out of Worcester due to poor plowing. Didn't it stop snowing at 9:00 last night? Way to go city of Worcester.
2. Went to park in my usual parking lot but the box for the money was missing. All that was left of it was it's metal legs.
3. Drove to a different lot that was completely covered in snow (bonus because I didn't have to pay the fee since I couldn't see the number).
4. Received text from my brother who was on the P502 out of Worcester. Said I didn't miss much because it became a local. Also, they were just inching along most of the way.
5. Asked conductor about the P502 being a local. Response, "I don't know. The local must have broken down. We're working on getting out of here on time. I'll let you know".
6. Still sitting at Union Station at 6:10AM, making us 5 minutes late already.
7. Announcement that our breaks aren't working properly. "We apologize for the delay."
8. Finally leave at around 6:17AM.
9. Inch along.
10. Start going backwards. The train passed the Westborough stop and had to back up.
11. At the Natick stop, people were packing themselves in like sardines. All cars were single level.
12. Waited a long time at each stop to pack more people in.
13. At the Newton stop people were denied boarding because there wasn't enough room.
14. The P504 finally reaches South Station approximately 20-25 minutes after the P502 train.
15. Get another coffee because it's already a hell of a day.
16. Sister-in-law calls the city of Worcester about the parking lot missing it's pay box and no one believes her.
17. I call the city of Worcester about the pay box at 10:00AM, left a message and still haven't heard back. great.
    

Love,
A Disgruntled Worcester/Framingham Line Commuter.

Tomorrow is Festivus. May all commuters, but especially the embattled Worcester line commuters, have good commutes. If you feel the need, you could always air your MBTA/MBCR commuter horror stories here at "The Airing of Grievances."

Winter in New England and the Train Blame Game

I am so happy that common sense dictated that I not stand around in the freezing cold waiting for today's P508 train. Which was delayed. Yes - that's right - for the third Monday morning in a row, the Worcester-Framingham commuter rail line was an absolute mess. Check out the comments made by Train Stopping readers.

• Framingham Rider said that the P500 (which departs Worcester at 4:45 a.m.) was canceled. This caused the P502 to be changed to a local. A pretty smooth commute until they hit Allston.
• Anonymous at 10:34 AM wrote about the P508.
• Richard, who normally takes the P508 out of Worcester at 6:55 a.m., isn't sure if he took the P508 or the P512, since the train he was on left Worcester at 7:35 a.m. At least Worcester riders can wait in Union station - waiting 40-odd minutes in the cold for the train on the concrete platforms is harsh. Richard said this, noting that the morning commutes have been particularly bad:

"As much as I'm angry at the MBTA, their website stated that the delays were due to CSX not clearing the switches. The snow stopped last night. Can't switches be cleared by the morning commute. We live in a snowy climate and these things should be taken care of. It was an upsetting commute and coming on top of all the other bad ones during December, this doesn't bode well for the MBTA."

• Anonymous at 11:15 AM was also on the P508, which was really the P506. Anonymous' comments are very similar to Richard's

"What I found irksome about this morning's commute is that this storm, and the snow and ice, was not a surprise. It wasn't a go to bed with clear skies and wake up to snow and a messy commute. It's been snowing for 3 days. Everyone at the MBTA/MBCR should have known what the track conditions would be like and should have been out there at 3am, not 4:30am, digging out the switches. They knew what the situation was before the last train run last night."

• Anonymous at 12:10 PM was on the P502 and noted "I want to know which part of the weather forecast the T and CSX didn't understand? If the first train is supposed to leave at 4:45 am then parking lots should be plowed and trains should be ready to move. It doesn't take a rocket scientist to figure this stuff out. The T and CSX need to learn to work together and stop putting riders in the middle of their tug of war."

The mess this morning on the Worcester-Framingham line even impacted outbound commuters. AlisonD Tweeted about this morning's events, which Universal Hub picked up. If you're using Twitter, there is a whole section dedicated to the MBTA. Use #mbtasux in your Tweets and they'll be tracked on the MBTA Sucks Twitter round-up page. This page is organized by MBTA subway line. Perhaps they'll end up adding a section just for MBTA/MBCR Commuter rail riders.

Posted last Thursday, the T has their Guide to WinterTime Travel On The T press release up. I'm sure Dan and his crack team will either blame CSX or the MBCR for this one. Yes, it is probably CSX's fault - I mean - who the heck doesn't clean the switches after a snow storm? Sure, it snowed this weekend, but it stopped snowing in the Worcester area last night. So there was at least 8 hours to clean the tracks. But shouldn't the MBTA be providing some oversight? They seem to be able to step in and take the credit when ridership is up.

This is absolutely unacceptable. Lt Governor Tim Murray - if you care so much about the Worcester area and about mass transit, you need to step in and fix this. Three delayed Mondays is not acceptable. Multiple delays are not acceptable.

Outside of the Worcester line, Boston.com reported on an incident in Abington this morning. Tales from the Commute (another commuter-related blog we just found), also reported on this.

I guess it could be worse. We could have been stuck on this Amtrak train over the weekend.

One Missing Car Makes the P508 More Crowded

Good morning. Some parts of Massachusetts received their first taste of snow today. It looks like the forecast for Friday could bring more snow. I'm taking Friday off to run some holiday errands, so I hope the snow doesn't interfere with my plans.

Today's commute was fine, although we were a car short so it was quite crowded. We were about 5 minutes behind schedule, which is good for a day like today. Especially since, in the western suburbs, there is more snow/sleet, as opposed to Boston which only has rain. The P508 pulled into South Station at 8:28 a.m. The Silver Line was a cluster, though. The platform was packed and people couldn't even get down the stairs to get onto the platform. Crazy.

Yet not as crazy as yesterday's commutes. Figures, the T&G's article about "things returning to normal" on the Worcester line would run on the same day that the commuter rail trains (again) went out of whack. Kidney Stones was not the only person to document yesterday's mucked up commutes. Universal Hub wrote about how the commute was Tweeted by Alison Driscoll (Tweeted is a term referred to communicating on Twitter, a microblogging site). Alison is a reverse commuter - she takes the MBTA's/MBCR's Worcester line outbound from Boston. From her Tweets, it appears as though she was commuting yesterday on the P503, which departs Boston at 6:50 a.m. Here is a snapshot of some of her Tweets from yesterday:


Frustrating, huh? We've all been there. What's even more disheartening are some conversational Tweets she had with other people on Twitter.

• Outbound trains are: "never on time and no one knows what's going on."
• Work woes: "It is so frustrating and disheartening. And my boss is pissed, like it is my fault."
• Never mind a 3 hour cruise, try a 3 hour commute: "3+ hours from when I left the house, 2 hours late to work."
  

If you use Twitter and you Tweet about the MBTA, consider following Alison's lead and mark your MBTA-related conversations #mbtasux.

People are frustrated. But people are also not just bashing the MBTA/MBCR employees. Commuters who rode on yesterday's P512 train did praise conductors for updating them about the commute. Many of the comments made to yesterday's post provided by Kidney Stones are really enlightening. We should all consider some of the feedback - especially in the courtesy area.

Transportation is the theme of some op-eds this morning. An editorial from today's Telegram & Gazette denounces replacing just resigned Secretary of Transportation Bernard Cohen with James A. Aloisi. Aloisi was someone praised by Lt. Governor Tim Murray, a Worcester native. Meanwhile, The Boston Globe gave their editorial this title: "Our transportation mess." The Globe's editorial team summarized a number of ways transportation has become a daily "100 car pileup" and they closed with this:

Level with people. Many of today's woes can be traced to conflict avoidance - underestimating the cost of the Big Dig; giving in to unrealistic demands by public employees; dealing with spiraling costs by deferring maintenance and borrowing more money.

How true. Many, many of the complaints logged here on Train Stopping result around communicating. Tell the truth - even if it hurts - instead of telling tall tales. I hope MBTA GM Dan Grabauskas and his communications team read that last paragraph closely. We're not a bunch of gullible children - we're adults. We're taxpayers. Tell the truth instead of just a bunch of outlandish fairy tales.

Yesterday, WCVB-TV Channel 5 aired yet another report on the MBTA's parking fee increase. Similar to some recent coverage, this piece focused on how commuters are opting to pay to park at private businesses instead of the MBTA lots. Here's a link to the video. This is such a feel good story: cheaper parking, safer cars (because they're actually watched), a bit of customer service, and helping businesses who are also struggling due to the economy. Simple, simple solutions to the increase.

I would actually love to know how much money the MBTA has raised since the increase went into effect. Are they actually generating more revenue or are they at a break even, since so many people seem to be avoiding the increase by parking their cars elsewhere, carpooling, or getting dropped off at the stations.

Dig published a piece about the illogical of how MBTA Green Line trains run.

Today's Boston Globe noted that a lot of people aren't buying Fast Lane gift cards for Christmas. Another revenue stream gone bust.

This is from the Sunday, but its The Metro West Daily News' take on Stop the Pike Hike.

Finally, since some parts of Massachusetts received snow today, it is beginning to look a lot like Christmas. With that in mind, check out this MBTA-inspired take of "Twas the Night Before Christmas" from The Bostonist.

When MBCR/MBTA Trains are Late, Commuters Pay

I'm beginning to think that maybe Train Rider possess some clairvoyant skills. Lately, when the Worcester line has been delayed, Train Rider has either been away on a business trip or driven into Boston. It almost seems like Train Rider knows when the trains will be delayed.

Alas, that is not the case. Circumstances have caused Train Rider to not be stuck on the Worcester train. Although today's T&G article said that the Worcester line trains ran on-time yesterday morning, it looks like the delays are back. Here's what Kidney Stones said about this morning's commute on the P508:

You missed another abhorrent commute this morning. The P508 pulled into South Station at around 8:58. This marks the 4th time out of the last 7 morning commutes on the P508 that have been delayed by 30 minutes or more.

I am at my wit's end with the MBTA. This is absolutely inexcusable, and downright unacceptable.

I would like to make a list of the areas of my life that have been negatively affected by the MBTA. This list is by no means comprehensive:

1. The MBTA has negatively affected my finances. First, it is an absurd $250 a month to commute to Boston from Worcester on a train that is routinely late. Secondly, the recent parking hike to $4 a day makes it REALLY tight financially, as we are in the middle of a recession.
2. The MBTA has negatively affected my job security. By arriving extremely late last Monday, last Tuesday, Friday, and today, I look like I don't care about my job. This is especially bad in these hard economic times.
3. The MBTA has negatively affected my sanity. It is literally TORTURE to sit on a non-moving train for 30-40 mins with vague announcements. All commuters know this first hand.
4. The MBTA has negatively affected my marriage. Since I've been getting in so late, I must stay later at night, taking away dinner time with my family--something I value greatly. My wife is quite frustrated, and this often causes petty arguments between us. I blew up at her last week over something STUPID, when in reality I was simply frustrated at the trains.
5. The MBTA has negatively affected my social interactions with both friends and customers that I deal with. This morning, for example, when I finally got in the office, my phone rang. I literally stared at it and let it go to voicemail. I was so heated, that I probably would have said something I'd later regret.
   

Bottom line is, THERE IS NO MINIMUM LEVEL OF SERVICE WITH THE MBTA.

This is pretty serious and it is something that has impacted people who rely on the trains. I'm not sure what the solution is. No doubt, someone will blame Kidney Stones for being whiny or complaining. What should he do - start driving into work? Stop buying a monthly pass and winging it? For the latter, if the train is late, no biggie (other than possibly losing your job or causing your marriage to implode), you've only spent $4 getting into the city if passes aren't checked.

The Worcester line obviously has some serious issues occurring. Sure, today's T&G article was all fine and dandy - everything looked fixed. But something needs to be done . . . this needs to be addressed beyond "we know it is bad." Start developing solutions. Too bad transportation is imploding in Massachusetts.

Here's a thought - why can't the Worcester line get the trains (the newer cars) that run on the Greenbush line? If some lines (Worcester, Fitchburgh, Franklin, Providence) have a lot of delays and if the delays are due to mechanical issues, why can't trains be moved around. That way, the bulk of the delays just don't happen to commuters who have the unfortunate occurrence to live along an unlikely line.

Any thoughts? Any suggestions? The boiling point has been reached.

Changes Ahead

For the second day in a row, I had to drive into work. Today, my team is having our holiday party - a pot luck lunch. So it is a lot easier to bring stuff into work in my car then hauling a lot of things on the train.

I still cannot get over last week's ice storm. It is utterly amazing, when you think about it, that the Blackstone Valley was virtually untouched. Yet, many parts of Worcester and towns west and north of Worcester are still cleaning up. Some towns still do not have school today. Luneburg has canceled school through the New Year. Crazy, huh?

Thinking about all of the destruction the ice storm has caused, I was pretty surprised to see an article in today's Telegram & Gazette about last week's commuter rail delays. According to the MBCR, the Worcester line is back on track - yesterday the morning commutes were 100% on-time.

So why were things so messed up last week? Well, before December 8th, delays were due to speed restrictions put into place by CSX. "Significant mechanical problems" combined with cold temperatures caused the delays last Monday through Wednesday. The ice storm caused flooding on the tracks in Natick and Wellesley and caused a felled tree on the tracks in Worcester. Due to these issues, the inbound tracks (I'm assuming inbound to Worcester) didn't open until 10:30 a.m. on Friday. Mechanical problems on Friday also delayed 12 trains, with five of them delayed for at least 1 hour or more.

The ice storm also caused a lot of damage to the Fitchburg line. Even the MBCR's spokesperson acknowledge that last week's mechanical issues were too much:

“The breakdowns last week were unacceptable,” Mr. Farmelant said.

While the MBCR said the November on-time performance for the Worcester line was 90%, for the first two weeks in December that performance is now 84%. This is considered an improvement over last year, when only 57% of the Worcester line trains arrived on-time. The article also noted the following:

The state has taken steps to improve train service over the past year. Three new inbound and two new outbound trains were added to the Worcester line in late October. State officials are still negotiating to purchase the Worcester track from CSX, with the goal of adding more trains in the future.

Yesterday's The Boston Herald contained an article about the state's transportation woes. Lt. Governor Tim Murray was interviewed. The Lt. Governor is blaming past gubernatorial administrations for the current transportation crisis. Per the media speculation yesterday, State Transportation Secretary Bernard Cohen did resign yesterday. His resignation is effective January 2, 2009. According to The Boston Globe, the Governor is considering James A. Aloisi, Jr. as Cohen's replacement. Aloisi was on the short list to be Transportation Secretary two years ago, but he was passed over due to his ties to the Big Dig. This is what The Globe had to say:

The new leader will take over at a crucial time for the millions of people who rely on the state's roads and transit systems each day. The financial crises at the Massachusetts Turnpike Authority and the MBTA, which are both facing crushing debt and yearly deficits, have pushed the transportation debate to the top of Beacon Hill's agenda as commuters worry about large toll hike proposals this year and the potential for heftier transit fares that could follow. Legislators have complained that Patrick has dragged his feet in delivering a specific reform plan, which he first promised more than a year ago.

Last night, Cohen did attend the Mass Pike public meetings. Read about it in today's The Patriot Ledger.

Today is the Stop the Pike Hike protest. If you use the Pike, the Stop the Pike Hike group requests that you don't use your Fast Lane transponder and you pay using inconvenient currency.

Systematic Failure

A December miracle!!! The P508 arrived on time today. We got to South Station around 8:22 a.m. I made it into the office around 8:30 a.m. That's amazing, isn't it?

Based on my own personal experiences riding the Worcester line this week, not to mention the experiences of both posters (and individuals who correspond via email with either Commute-a-holic or myself), the MBTA/MBCR seems to be on a Systematic Failure this week (hence the title of today's post).

• On December 8th, it was the start of the work week and the start of the woes plaguing the Worcester line. This is not just me, Train Rider, complaining. Many people are impacted when a train does not arrive at its designated time. You can expect delays from time to time, but not every day and not for a run of different trains. And I'm not complaining for the sake of complaining. I would like nothing than for the commuter rail to run at a 95 % to 100% on-time performance rate. Then maybe I would stop blogging. But until then, we have a lot of work to do. The breakdowns impact a lot of people.

• Of the 19 comments to the "MBTA/MBCR - Late Trains are not a Joke" post, one person thanked the MBTA for helping her decide to leave her Boston-based job and work in the 'burbs (thus avoiding MBTA services), someone posted about how bad the Red Line has gotten, someone else said that the service delays will cause them to go from a monthly pass to a 12-ride commuter rail pass (since fares aren't collected), the Providence line has pretty poor performance, the Green Line isn't functioning, someone got fired because they didn't have a car and relied on the T to get to work, and the Worcester line has pretty much just sucked this week. To boot - most of these comments were made on Tuesday, December 9th. One day - 19 mostly not-so-great stories.

• So you have a few horrific commutes and who's in charge? It seems like the MBTA takes credit whenever it is a good story - there are more riders, we got funding, etc., etc. But when it is a bad story, it is definitely "pass the buck." The MBCR runs the commuter rail lines, but the MBTA owns the stations.
  

• Why can't we just have one authority run everything? Also, if the trains were running with such great delays on the Worcester line this week, why couldn't buses or other stop gap measures be implemented? If the trains aren't running and we need to drive into work, why can't we get our refund for parking? When parking was $2 a day, you just sucked it up and drove a way. At $4 a day, now we're talking cash. It is a bad economy, everyone needs to try to retain as much of their cash as possible. When I drive away because the train isn't there, I would like my parking refunded.
  

• Why did it take the MBCR (because they usually are the bearer of the really bad news) nearly three days to address the issues on the Worcester line? As Anonymous at 4:23 PM on 12/10 noted, we only got letters from the MBCR on Wednesday afternoon at 3:34 p.m. EST. Why the delay?

Here is the letter in its entirety:

To Our Worcester Line Customers;

We have received many emails regarding the service experienced by our Worcester passengers this week, and understand that many of you have been affected on each train that you commute on. We want you to know that we are in agreement with the many letters and phone calls that we have received expressing your dissatisfaction with the current level of service; we concur, it is completely unacceptable.

We could provide you with chapter and verse on the reasons for each delay but we are certain that at this point it would be nothing more than an empty gesture when there is no way to justify being delayed daily. The problems are the result of a myriad of mechanical breakdowns. These issues have been raised to the highest level of management including, the General Managers from both MBCR and the MBTA. We have been assured that there will be a mechanical department management and technical presence at the Worcester facility both tomorrow and Friday to ensure that all locomotives are serviceable and ready to depart for their scheduled trips.

We are aware also that many of our customers have stated that the LED monitors at the various stations along this line were not displaying any indication of delays but rather that service was on or near schedule, which was clearly not the case. The communication logs have been thoroughly reviewed by our Chief Dispatcher which shows the times and updates for all train delays were indeed transmitted. That said we have a crew out in the field to determine why this information is not being displayed on the station monitors; this system is unquestionably outdated and in need of replacement. The MBTA is in the process of procuring a new GPS messaging system which will greatly enhance our ability to provide this information in real-time, without the glitches that has resulted in the current lack of information reaching its intended destination.

In closing, we want to assure you that MBCR will do everything in our power to restore the service on this line to a level that you can rely on.

Thank you for the opportunity to provide you with this explanation and apology and thank you for riding the commuter rail.

MBTA/MBCR - Late Trains are not a Joke

It feels like I just finished writing this post. No sooner had I published the post, when a comment by Kidney Stones appeared.

Unfortunately, the train was delayed. What the T doesn't seem to understand, but what we have been blogging about over the past few weeks, in today's economy a missed train could mean lost job. If you live in MetroWest or Central Mass, with the lower prices in gas, you could almost rationalize about driving to Boston. If that happens, while the T will generate funds from the gas tax, they lose out on ridership.

I guess Dan Grabauskas never really has to worry about his job. If he gets canned, he gets a parachute. What an American way, huh? And even better - he gets a state-supplied car to drive to work.

Kidney Stones isn't as lucky. This is a horrible scenario, but it is articulated very well. I do hope that employers who have employees who rely on Mass Transit understand that this is not a result of a lazy employee, leaving for work at the last minute. These late arrivals are beyond a person's control.

I really have no words to describe this morning's commute. So, rather than use words which would require me to wash my mouth out with soap, I'll just give the details.

The P508 never came, and was eventually cancelled. Worcester commuters like myself waited from approximately 6:45 AM until roughly 7:43 AM, when the train finally arrived. In addition to being nearly an hour late, the train then turned into a local, as it was really the 7:35 train and not the 6:55.

I would like to personally thank the MBTA for ruining my Christmas. I was supposed to set up and decorate my tree last night, but I got home too late (had to work late
because I arrived late). So I was going to do the tree tonight. Clearly, that won't be happening either.

I'd also like to thank the MBTA for increasing my chances of being fired. Being 30 mins late yesterday, and an HOUR late today really bodes well for my end of the year review. Had I not arrived this morning by 10 AM (thankfully arrived at 9:46ish), the company I work for would have lost 1.4 million dollars.

Think I could have sued Danny boy? Oh, that's right. They have no money anyway.

Weird Way to Collect Tolls

Train Rider drove to the office today for two reasons - an early morning meeting and, more importantly, because of the Dan Band concert tonight.

Since my commute to work is much closer to home, I always drive to work. I live close to my office and my home/office are located in areas where there are no public transportation options. However, this morning, I had to drive into the Route 128 area for a quick meeting. Driving back to my office, I got off at the Route 9 Mass Pike Exit (Exit 12). Can you say "cluster." This has always been a very popular exit - Bose and Staples headquarters are located right near the exit, along with a bunch of other office buildings. In the brilliant strategy that is the Mass Pike, there are only two Fast Lane toll booths, with three cash-only toll booths. Of course, most commuters use a Fast Lane, so those exits were super backed up. If you paid with cash, you could zip through. I still don't understand why the Mass Pike seems to be the only toll road system that doesn't do more combo cash/Fast Lane (rather E-Z Pass) toll booths? Nuts!

Looks like the MBTA did some PR media relations outreach. Most Boston media outlets either aired or ran a story about how commuters are still using the MBTA and the MBCR commuter rail even though gas prices are dropping.

I'm not sure who The Boston Globe spoke to, but in their article about T usage, someone was quoted as saying that parking lots don't seem to be any emptier. Train Stopping readers who use the Worcester and Providence commuter rail lines actually have observed that the lots do seem less crowded since the parking rate increase went into effect. MBTA GM Daniel Grabuaskas was quoted in the article. I wonder if he is still driving his MBTA vehicle to work? This comment made to the Globe article cracked me up because you can see the truth in the remarks:

Of course Grabauskas will take credit for this, telling us all how great they are, but the truth is we take the T DESPITE its performance, not because of its performance. Late, dirty trains; rude, uncaring workers; overpriced parking (when you can find a spot) ... the T is awful, but driving is far worse.

The Boston Herald's take on the increase in the T's ridership had a different slant. The T is removing seats on the Red Line to accommodate more riders. This is being discussed at today's MBTA board meeting. If the seats are removed on some cars, it will cut the available seating in half. The article T will mark the "high capacity" cars with the removed seating and they will run a promotional campaign. WCVB-TV Channel 5 also reported on this.

In other news, WickedLocal Somerville reports on the proposed Green Line extension.

Worcester Bloggers and More Debate About Parking

I would like to give a big shout-out to Neil of the 4-Rilla is Real blog and Linnea of Real Worcester for last night's meet-up at the Worcester Shark's game. Commute-a-holic and I both participated. It was nice to meet other Worcester-area bloggers and blog readers and it was great to get out and support the Worcester Sharks. The Sharks beat the Norfolk Admirals 4 to 3.

This was a fun and an inexpensive event. What more can you ask for in such trying days? In case you're either a hockey fan or you're looking to do something fun and inexpensive, the Sharks have a program where you can purchase tickets to Wednesday night games for $5.00 a ticket for groups of 10 or more. You can't even go out and see a movie for that. So if you're looking for something to do, consider checking out a Sharks game on a Wednesday night this winter. The DCU Center is a safe and welcoming environment which has been renovated to remove any sign of the old "Centrum" orange seats.

I even took the P527 train all the way to Worcester and walked to the DCU. Commute-a-holic was kind enough to return me to the Grafton station after the game.

Now on to commuting news!

The P508 was on time. We arrived into South Station at 8:21 a.m. The parking lots still look like they're only 1/2 way filled in Grafton, Westborough, Southborough, and Ashland.

Though I haven't seen published MBCR/MBTA on-time performance stats in months, I did notice a sign in the far corners of South Station. For the month of October 2008, the Worcester-Framingham line had an on-time performance of 90.55% and a year-to-date performance of 87.67%. I, for one, think these stats are suspicious. But there doesn't seem to be any accountability for publishing the stats by an outside authority, so I guess we have to go with what they are telling us.

People are still fired up about the parking rates. We appreciate all comments made to the blog - even if we don't agree with them. Commute-a-holic and I love how the blogsphere generates dialogue, which is what we are trying to do.

If you're a commuter rail rider and you're looking to connect with other riders, feel free to use Train Stopping to make those connections. A comment by Raghu Saranathan for West Natick commuters yesterday made me realize that others may be looking to connect. Let's all try to work together.

I will say, I do get annoyed when I see references to people "cutting out lattes to pay for parking." I've actually made a lot of reductions in my life over the past 2 years. I'm single and I work in financial services, so there is a very strong probability I could lose my job if the market continues its downward slant (spiral). I'm glad I started to become a lot more environmentally aware over the past few years, because it has helped me cut down on my consumption. That being said, I'm still irritated when I see utter mismanagement of public funds and I am still incredibly upset about this parking increase. But we will work through this.

On to the news. Yesterday's Examiner.com contained a scathing commentary on what happens when we don't pay to ride buses or trains. It is really well written and I agree with the sentiments. It may not solve all the debt issues, but I have got to believe that these funds help the bottom line. If not, then why even bother with fares?

Today's The Boston Globe focuses on how Massachusetts House Speaker Sal DiMasi is now pushing for the gas tax to offset transportation costs. Also, there is an op-ed by Senate President Therese Murray and Senator Steven Baddour. The focus is about reforming the transportation system in the state. The state is certainly in for a long haul, so to speak.

Finally, the MBCR and MBTA have entered into a partnership with the Samaritans to increase awareness about suicide prevention and support services. The partnership will also provide support to transportation workers who may have been impacted by a suicide. The partnership includes:

• Creation and implementation of a public awareness campaign about suicide prevention services, including advertisement for the Samaritans’ Statewide Toll Free Helpline 877-870-HOPE (4673) that will be promoted in posters placed in T and Commuter Rail stations.
• Creation of a Samaritans education and information program that will be available to provide emotional support services to transportation employees who witness or handle suicides.
  
• Creation and implementation of an awareness campaign regarding Samaritans’ need for volunteers to increase their capacity to assist persons in need and families of those who have died by suicide.
  

Another Day, More to Pay

Train Rider is still away on business, so we do not have a Worcester commuter rail update this morning.

Based on comments received by Train Stopping yesterday, it looks like the first day of the new parking fees caused fewer people to part at the MBTA stations. It will be interesting to see if people find ways to avoid parking or if they just stop taking the trains all together.

Yesterday blogger Jeff Korzenik wrote about how the parking increase could cause people to not use the T in his blog (in)efficient frontiers. Jeff made some great observations and some excellent points on how consumers behave rationally.

This morning offered a good lesson on the rationality of consumers of energy and transportation. Today was the first business day that parking rates increased at MBTA (Boston’s regional transit authority) train station parking lots. My small station has a limited number of spots (about 150). As fuel prices rose earlier this year, drivers chose mass transit over driving in to Boston, and the lot filled earlier and earlier. When gas prices were at their peak, the lot generally filled by about 6:45 a.m. As gas prices have declined, the lot generally didn’t fill until about 7:00 a.m. Starting today, the higher parking fees will raise the annual train commute cost by $500. At 7:00 a.m. this morning, the lot was a third empty. As the relative cost of fuel-efficient mass transit increased, and the cost of driving has decreased, consumers have acted rationally and switched back to driving.

CommonWealth magazines CW blog used the recent issues plaguing transportation entities in Massachusetts as a reason to provide links to a number of current and past articles about transportation.

Over the weekend, the By any media necessary blog published an excellent letter written to Governor Deval Patrick, calling for the resignation of MBTA GM Daniel Grabauskas. The author Cara Lisa Powers, commutes from Worcester to Dorchester via the Worcester-Framingham commuter rail line and the Red Line. That's a super long commute, huh? She cited a number of reasons why she chose to commute via commuter rail, including the "new" Worcester line schedule and the T's highly touted free Wi-Fi. She points out that, if you rely on the Worcester line, there really isn't a good schedule if you do work 9 a.m. to 5 p.m. and she even shared Customer Service's feedback:

I made this decision with two key MBTA advertisements in mind: (1) That the trains on the Worcester/Framingham line now have wireless and (2) that the Worcester/ Framingham line was adding four new trains to the schedule just days before my November 1 move. Since the beginning of my commute, just 2 weeks ago, I have been increasingly stressed, irritable and astounded at the MBTA’s blatant lack of regard for the needs of its riders. First, I found that the trains added to the schedule were at the beginning, middle and end of the day, and not at peak travel times like extending the 5:15 train from South Station to Framingham or the 8:00am train that runs from Framingham to Boston to run at approximately 7:19 from Worcester. Given that there seemed to be no practical commuter schedule for someone working a regular 9 to 5 schedule in Boston, I called Customer Service to complain. I was told by the Customer Service representative that they obviously could not cater to everyone’s schedule, he was not sure what I would like for him to do. After citing my 9-5 schedule, I recommended that the additional trains be revisited. I was given no way to follow up and see how my complaint was recorded or would be acted on.

Cara is singing Train Rider's song. A lot of us have thought the same thing and have voiced similar complaints.

However, unlike many commuters, Cara is fortunate to work for an employer who will create a flexible schedule for her. Even with her commitment to ride the rails, Cara noted:

With constant price hikes, little accountability, and continuously deteriorating service, I have to seriously consider driving to work. It would save me at least 2 hours a day, which in my line of work as a community organizer is precious. There are very few days that I am able to leave work on time, and on those days I want the dependability to know that I can get home when I plan to. Three times this week, a late train, either on the Commuter Rail or the Red Line which takes me from JFK/ UMASS to South Station has caused me to get home later than anticipated, today by a full hour because of a late train on the red line. This is incredibly frustrating when I already have a 12 hour day and little time to even eat dinner and shower before having to go to bed to get up for an early train.

She moves on to say that, in her opinion, the MBTA has forgotten it serves the people of Massachusetts. Cara continues to make some excellent points and I encourage everyone to read her full post.

Finally, a Live Journal post by Christopher Parker contains his post made to the Boston Metro's Q&A with Dan Grabauskas. Christopher is a bus rider who also had some interesting observations.

Train Rider Didn't Miss the P508

Train Rider is in a car heading home, maybe still in downtown Boston, maybe on the Mass Pike. In any event, Train Rider is driving home, wishing the commute home was on the MBCR Commuter Rail line, not on the Mass Pike.

BUT maybe Train Rider will be happy that today's commute was a forced drive on the Mass Pike. Since the "Manic Monday" post was first added today around 1:26 p.m. EDT, six comments have come in. All with updates about what really happened this morning.

Today was the first day of the "new" Worcester-Framingham line commuter rail schedule. There was a ton of press coverage. The Lt. Governor supposedly even took the train into Boston. Yet, the train was delayed. The P508 that Train Rider "missed" wasn't even the P508 running 5 minutes late. It was the P506 running about 20 minutes behind!! Good grief. I guess it certainly was a Manic Monday commute.

Thanks to everyone who shared an update with us.

The T Desires to Play the Role of Emily Post or Miss Manners

A bit of a change with this morning's commute. I decided to take the P512 train, which departs Grafton at 7:49 a.m. I barely made it to the station on time. There were police officers all over Grafton this morning, so commuters were driving super slow. The commute was fine. We arrived to South Station at 9:05 a.m. or so, a few minutes ahead of schedule.

Commute-a-holic saw our favorite friend, MBTA GM Dan Grabauskas, being interviewed this morning on Fox 25's morning news program. Commute said that Dan provided a better workout, as he was his swarmy self on the interview. For whatever reason, Fox 25 does not provide code so bloggers can post or share video, so here is a link to the video segment with Dan's interview. You may wonder "Why was Danny G. being interviewed by Fox 25 this morning." Well, it is because the T announced a new marketing campaign - aimed at making riders more polite.

Can you believe it? The T, which is basically bankrupt, is spending money to communicate to their passengers that they need to be more polite while using the T. Good grief!! You know, Muni Manners already does this and they probably do it better. So why couldn't they just save the money and link to the Muni Manners blog off of the T's website? I am incredulous that the T is spending money on this campaign. This is utterly absurd.

Here's an idea - maybe if the T ran its services on time and actually had clean trains/buses, people wouldn't be as pent up as they are. I'm not advocating that riders have poor manners, but sometimes tempers flare because commuters are just frustrated.

It is stuff like this that causes people to want to see things like Question 1 go through.

If you don't feel like seeing Danny G. smirk in the video, you can read all about the T's latest marketing campaign in this article from today's Boston Metro.

Moving on. The Boston Globe ran an article today about the proposed Silver Line III project. Funding that project and other transit initiatives is the focus of two separate articles in today's Boston Metro. The Metro articles pick-up on the MASSPIRG report, announced over the weekend. One article is about how "Funding will decide the fate of Mass. transit," while the other focuses on "Shaping the MBTA for the 21st century." We all know that funding for mass transit and other transportation issues in Massachusetts is in dire straits. Here are some data points that the MASSPIRG report noted:

• 93,000,000 - amount of hours wasted in traffic delays in the greater Boston area during 2005.
• $4.3 billion - Massachusetts residents spent $4.3 billion more on gas in 2007 compared to 1998.
• 57% - the increase in vehicle traffic in the Commonwealth from 1980 to 2007.

SouthCoastToday.com also published an article about the MASSPIRG report.

Finally, Rep. Tom Sannicandro (D - 7th Middlesex District) wrote a guest op-ed piece for today's The MetroWest Daily News. Rep. Sannicandro details the pending purchase of the CSX tracks. His article states that this purchase will "will lower commute times and vastly improve the overall effectiveness of the Commonwealth's commuter rail program. The most dramatic and immediate changes of the plan will be enacted on Oct. 27 when the number of daily trains leaving Worcester will increase from 10 to 13, and the number of daily trains leaving from Boston to Worcester will increase from 10 to 12."

Yes, when we first heard the news that more trains were being added to the Worcester line, we were initially excited about this. But then when we saw the schedule, we noticed that essentially trains just got moved around.

From what I want and from what I've gathered from other commuters on the Worcester line, riders would like to see the following:

• More express trains from Worcester: Frankly, it would be great if trains could run express from Ashland to Boston.
• More express trains from Framingham: Commuters who live in Framingham and points East do not want to have to rely on the regular trains for their commutes into Boston.
• More train options for off-peak commutes: This includes riders who commuter from Boston and points west and more afternoon trains leaving Boston for Worcester-Framingham riders who may need to leave the office early.

I am hopeful that these changes will happen. However, I do not want to see our elected officials just rest on their laurels because they were able to purchase the tracks from CSX. Acquiring the tracks is one thing. Implementing a more vibrant train schedule is another.