The editorial was written to highlight some issues that occurred at the MBTA's Riverside Station, which is where the Green Line's D train starts and finishes. However, the comments could easily have pertained to the commuter rail trains.
Here are some gems from the editorial:
- These are the days where the MBTA seems to stand for “misery, bureaucracy, torture and arrogance.”
- "I could have driven through this kind of traffic on my own and at least been comfortable in my own car,” one disgruntled passenger complained. (Seriously, some days on the commuter rail, I have the exact same sentiment).
- "The big question, though was why passengers were not warned there was no train service before they paid to drive into the Riverside parking lot."