Posted in Saturday's (11/22/2007) "The Quotes of note" from The Boston Globe:
"Our customers are upset to irate."
DANIEL A. GRABAUSKAS
general manager of the MBTA, on the frequent commuter rail delays
I'm irate . . .that's why I've started Train Stopping. I think everyone who relies on the T and especially the commuter rail should be irate. We are spending too much money to be receiving such a poorly run public transportation system. When I travel to other cities with better public transit systems (especially Washington, DC's Metro), I become so jealous of those lucky riders. Massachusetts is a wonderful place to live . . . our public transit system should be wonderful too.
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