Even though the Haverhill line goes into North Station, the issues sound really similar to the same ones that plague the Worcester-Framingham and Franklin lines. These issues include:
- Lack of consistent collection of fares.
- Difficulty in getting on/off the train - passengers are sometimes limited to only using a few of the train's doors.
When notified of the complaint, Mass. Bay Commuter Rail spokesman Scott Farmelant said, "An operations manager has been alerted to the concern. The performance of the train crew will be observed to ensure that fare collection is completed."
Maybe the MBCR/MBTA needs to monitor all of the commuter rail trains. Revenue collection should be a priority.
Train Rider returns to the United States tomorrow. If all goes well, Train Rider should be back riding the rails this Friday.