Thursday, April 10, 2008

MBCR's Spokesperson Shares March 2008 Commuter Rail Performance Results and Press Release Announcing Worcester Line Track Work

Train Stopping has been contacted by the MBCR's spokesperson. Periodically we will be publishing press releases and other information provided by the MBCR.

Today we have two pieces of informaton. One pertains to the March 2008 on-time performance stats for the Commuter Rail lines. The second is an announcement about track work beginning this Sunday on the Worcester line.

According to the MBCR's spokesperson, the MBCR (not the MBTA) is responsible for releasing the on-time performance data. The MBCR will release the data each time a reporter has requested. However, the MBCR does not have any control over whether or not reporters actually publish the on-time performance information.
Along with releasing the data to the media, the MBCR's customer service department also publishes the numbers as part of its Clockwork program. The MBCR's spokesperson said that he believes the data is published at the major stations (North, South & Back Bay).
The spokesperson also told Train Rider and I that on-time performance improved in March. Ongoing bridge work on the Dorchester Branch and Franklin via Fairmount Branch continues to have a significant impact on service performance throughout the South Side.
Since I'm not a web developer, I can't figure out how to place this information into a nice graph.
Here is the data:
  • Newburyport/Rockport: Mar.-88% Feb-86% Change-2%
  • Fitchburg: Mar.-92% Feb-83% Change-9%
  • Gloucester Branch: Mar.-90% Feb-87% Change-3%
  • Lowell: Mar.-94% Feb-86% Change-8%
  • Haverhill: Mar.-87% Feb-84% Change-3%
  • Haverhill via Wildcat: Mar.-90% Feb-79% Change-12%
  • Providence: Mar.-79% Feb-80% Change--1%
  • Dorchester Branch: Mar.-58% Feb-58% Change-0%
  • Franklin via Fairmount: Mar.-56% Feb-47% Change-9%
  • Franklin Branch: Mar.-82% Feb-77% Change-5%
  • Greenbush: Mar.-97% Feb-96% Change-1%
  • Kingston: Mar.-89% Feb-89% Change-.07%
  • Middleboro: Mar.-90% Feb-81% Change-8%
  • Needham: Mar.-89% Feb-82% Change-7%
  • Plymouth: Mar.-96% Feb-86% Change-7%
  • Stoughton: Mar.-75% Feb-75% Change-0%
  • Worcester: Mar.-92% Feb-85% Change-7%

Note: System on-time performance (OTP) in March was 85.5%, an increase of 5 percentage points over February. Worcester Line weekday performance was at 96% for the month, making this the second strongest weekday line for the month, after Greenbush. Worcester Line service operated at 100% on 9 of the 20 weekdays in March. The performance on the Dorchester Branch and the Franklin via Fairmount Line has been significantly impacted by the MBTA's Columbia Road Bridge replacement project. This project is scheduled to last at least three years. The location of this bridge project and the resulting impact on this heavily traveled line affects both scheduled trains and movements to and from the south side maintenance facilities and occasionally impacts other services.

Press release:

New Rail Tie Work To Create Short-Term Delays On Worcester/Framingham Commuter Rail Line

(Boston, MA) – The Massachusetts Bay Transportation Authority and its provider of Commuter Rail service, Massachusetts Bay Commuter Railroad Company (MBCR), today announced that CSX, which is responsible for train dispatching and track maintenance on the Worcester/ Framingham Commuter Rail Line, will commence an eight-day rail tie replacement project beginning on Sunday, April 13.

Between April 13 and Wednesday, April 16, CSX will undertake a tie replacement project between Westboro and Worcester between the hours of 8:30 a.m. and 6:30 p.m. As a result, commuter rail trains operating during this time period may experience delays of up to 20 minutes while travelling through the work zone. Trains operation after 6:30 p.m. and before 8:30 a.m. may experience shorter delays as the result of speed restrictions related to the work.

Work is expected to resume the week of April 20 through April 23 in the immediate Worcester area. This schedule is expected to significantly reduce work-related delays.

Further information about this project, which is part of CSX’s ongoing maintenance program to ensure safe and efficient rail service, is available at the MBTA website ( Daily updates will be also displayed on station LED monitors and available from Train Crews.

The MBTA and MBCR wish to apologize to customers on the Worcester/Framingham Commuter Rail Line for any inconvenience they may experience as a result of this important

Further information about this project is available at the MBTA website ( Daily updates will be also displayed on station LED monitors and available from Train Crews.

The MBTA and MBCR wish to apologize to customers on the Worcester/Framingham Commuter Rail Line for any inconvenience they may experience as a result of this important maintenance activity. The MBTA and MBCR thank these customers for their understanding and continued support of commuter rail.

About MBCR
The Massachusetts Bay Commuter Railroad Company, LLC (MBCR) is a partnership of Veolia Transportation, one of Europe’s largest passenger transportation companies; Bombardier Transportation, the world’s leader in the manufacture and maintenance of passenger rail vehicles; and Alternate Concepts, a Boston-based transportation operations and consulting firm with expertise in the design, operation and maintenance of rail transit systems. MBCR operates and maintains the fifth largest commuter rail network in the United States under a contract with the Massachusetts Bay Transportation Authority. MBCR provides service to 40 million passengers a year in nearly 80 cities and towns in Massachusetts, as well as Providence, RI.


Anonymous said...

Wow, 92% for Worcester. It's like the good ol' days! (Except I still have to get up 1/2 hour earlier, boo!)

Now that a lot of other commuter rail schedule changes have gone into effect, expect to see an uptick in performance results going forward across all lines.

It's interesting that Greenbush is still the only line exceeding their on time performance goals.

Train Rider said...


I am sure the MBCR is happy that the on-time performance rates have increased across the lines.

I also find it interesting that only the Greenbush line is exceeding its performance goals.

There will be construction on some of the lines this spring and summer. So it will be interesting to see if the construction interferes with the on-time performance rates.

Thanks for visiting.

Train Rider