The Boston Metro published yet another Q& A with MBTA GM Dan Grabauskas. I could start to use some adjectives to describe my own personal feelings about "Danny G," but in the interest of good karma, I'll just skip over that.
Inal Olmez submitted the latest question. Inal is a commuter rail rider and the question is most pertinent to those of us who ride the rails to and fro the 'burbs.
I am curious why the same system for collecting fares on the T system has not been implemented for the commuter train. It seems at least twice a week I am on a train that is so crowded that the conductors are not able to walk the aisles. As a result none of the fares are collected. As a person who purchases a monthly pass it is frustrating to know that many people are getting a free ride while I pay regardless of the situation.What's Danny boy's answer. I won't go into the boring details. Dan seems to pontificate instead of just answering Inal's question. Danny G. proceeded to talk about the stupid new program, "Buy Before You Board," which many people don't think too highly of (and apparently neither do the conductors).
Maybe Dan knows that people don't love "Buy Before You Board." Instead of attributing the campaign to the T, he made sure that readers know the MBCR came up with the new program. Nice way to continue passing the buck, Mr. MBTA GM.
I know some people may come back and comment that "Buy Before You Board" is perhaps the best transit marketing campaign of 2008. Or that Danny G. is great at his job. If so, that's great. That's the spirit of this blog - personal opinion. My opinion of Dan Grabausakas happens to be pretty low. It's hard to respect someone who doesn't even attempt to use the services of the agency he's the head of. And its even harder to respect someone who just seems to pass the buck.