MBCR is continually striving toward customer satisfaction, and in an effort to respond to fare collection concerns received from you, our passengers, we will be working together with our Conductors and Assistant Conductors in identifying trains that need more resources. We are launching this campaign to encourage all customers to purchase tickets prior to boarding trains at South, North and Back Bay Stations.
What can you do to help!
1. Arrive in a timely manner at the Ticket Office to buy your ticket/pass prior to boarding your train.
2. Have your ticket/pass/12-Ride in hand to show the pre-boarding ticket team as you pass through the barrier to board your train.
3. Be prepared to also show your ticket to the train crew once on board.
4. We will strictly enforce the application of the surcharge if you do not buy before boarding.
We would like to thank you in advance for your cooperation during these pre-boarding checks.